Frequently Asked Questions

Got a Question?

Puzzled by web design? Unsure about an aspect of social media advertising? Want to know more about web development and graphic design? Whatever your question, you’ll find the answer below, or via our helpful team.

The Cow’s Got the Answer

If the answer’s not below – don’t sweat it! Simply get in touch with us, and we’ll answer your question as swiftly as possible. It’s all part of the Phunky Moo service.

The answers to your questions

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Are you qualified to be creative?

We certainly are! In addition to having professional website designers on the team, we’ve also got qualified graphic designers and expert copywriters. We all work together to deliver a site that packs a serious punch.

I’ve got a really inventive design concept – can you help?

Hey, we like inventive! We’re always flexible, and happy to go as crazy or corporate as you want.

What if I’m not happy with the initial designs?

Most of the time, we nail it, because we take the time to listen to your requirements before getting stuck in. However, on the rare occasion that we don’t, we’re always happy to rework the design until you’re totally happy.

Can I have as many email addresses as I want?

We offer a range of email solutions for businesses, and have the capacity to offer you as many emails as you need.

How long will it take?

There’s no answer to this one – as it totally depends on what you need. Some sites are quick and easy to create. More complex sites require a bit more time. However, tell us what you need, and we’ll be able to give you an idea about time-scales.

What happens if my website crashes?

If it crashes, chances are that we’ll know about it before you do, as we monitor all our sites on a daily basis. If the worst should happen (and it’s very unlikely to), rest assured, all your data is safe and secure. We’ll also be working flat out to get you up and running again – which normally happens in a short space of time.

What if the domain name I want has been taken?

This does happen, from time to time! The best solution is to either think of another creative option (we can help), or select a different address, such as .business, .co or .agency.

How much will it cost?

Again, this totally depends on what you want. The best way to find out is to get in touch for a quote.

Do I need to manually back up my data?

It’s up to you. Our auto-back up system ensures all data on your website is kept safe and secure. However, we’re a cautious bunch, and recommend doing regular manual back-ups too, just to be on the (ultra) safe side.

How do I get my domain?

It’s really easy. Search for the name you want in the search bar below, which will tell you what’s available. Then, select the ones you need, and you’ll be guided through to the payment page. It really is that easy!